Shipping policy
At LicaBrand, we strive to provide you with the best shipping options to ensure your orders are delivered promptly. Please review our shipping policy below for information on processing times, shipping methods, and delivery expectations.
Processing Times
In-Stock Items:
- All in-stock items ship the following business day, excluding weekends and holidays.
Custom Colors:
- Custom color orders take 3-5 business days to process and ship.
Custom Bells:
- Custom bell orders take approximately 2 weeks to process and ship.
Note: Paying for faster shipping will not expedite the production time for custom colors and custom bells.
Shipping Methods and Delivery Times
Free Shipping:
- Delivery Time: 5-7 business days, depending on the destination.
Priority Mail and UPS Ground:
- Delivery Time: 3-5 business days, depending on the destination.
Express Shipments:
- Orders for express shipments are processed and shipped the following business day. Please add one additional day to your shipping time.
- Example: UPS Next Day Air purchased on a Friday will be delivered the following Monday.
Additional Information
Weekend and Holiday Processing:
- Orders placed over the weekend or on holidays will be processed on the next business day.
Tracking Your Order:
- Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track your order's progress and estimated delivery date.
Shipping Costs:
- Shipping costs are calculated at checkout based on the shipping method selected and the destination of your order.
International Shipping:
- For international orders, additional shipping fees and longer delivery times may apply. Please contact our customer service for more details.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us at: support@licabrand.com